Focusing on the Processes That Drive Improved Results
Upgrade Your Performance Management System
The Performance Management Process is the key process for taking the institution’s mission, vision, goals, and strategies and bringing them to life by empowering employees to do the work that makes these goals a reality. This Phase clarifies the functions and expectations of each job family and sets goals that can be cascaded throughout the bank so that every employee is clear on their contribution to the bank’s overall performance. BTI has the expertise to make meaningful upgrades in the following areas:
- The Recruiting, Hiring & Orientation Processes
- The Annual Performance Review Process
- Establishing Competencies For Each “Job Family” In The Bank
- Job Descriptions
- Organizational Chart Analysis
Other benefits for institutions that upgrade their Performance Management Process:
- Improve the recruiting and interview processes
- High performing institutions use competencies to develop more clearly defined and articulated job descriptions and to write behaviors-based interview questions to ultimately hire the best candidate
- Set clearer expectations and hold employees accountable
- Create a culture that insists on and supports timely and candid communications about employees’ performances and abilities to demonstrate key competencies
- Increase employee motivation
- Develop a philosophy for formal and informal rewards and plans based on competencies, culture, values and goals
- Improve the effectiveness of all employee development and training efforts
- Link all employee development efforts to competencies that will strengthen the bank’s culture and improve the execution of its’ strategies
- Succession planning to solve short and long term employment needs Develop a planned approach to grooming employees to insure your institution has the “human capital” it needs over the next one to five years
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